Do any of these problems sound familiar?

 

Not enough money for maintenance and repairs.

Not enough paying guests.

 

 

Staff need help running the place.

We’ll work with you to fix one or all of these problems. Here’s how:

Hostel Tune Up

Refresh your hostel — quickly and inexpensively — and entice a much larger market to your door.

Staff Training

Have your staff learn how to book your hostel throughout the winter. Or how to manage bookings so you’re not just full on weekends, but all week.

 

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Marketing

Connect with the right guests and watch your business grow.

Hostel Tune Up

Has it been a while since the furniture was changed or the staff had training? Then you might be in need of a Hostel Tune Up.

Hostels are changing. Gone are the days when basic bunkbeds in dorm rooms and bathrooms down the hall were enough.

Modern hostels offer private rooms as well as dorms. They have some en-suite facilities. Their interior is carefully designed, often with the help of local artists.

To give you an idea, here are some great hostels from around the world:

Your hostel is unique and your design should reflect that.

Our interior design team can work with you to create a space that reflects your values, character and local setting whilst also meeting the needs of guests.


Staff Training

Does your staff know how to book out your hostel throughout the winter? How to extend a one-night stay into three?

What really makes a hostel most remarkable are its people. Your staff are make or break your hostel, especially if you’re in a rural area where there’s not a steady flow of visitors year-round.

Does your staff know how to extend a one-night stay into three? Do they know how to book out your hostel throughout the winter?

Are they setting weekly occupancy goals and meeting them?

These are the kinds of skills we’ll teach them. We work hands-on, teaching them on the job.


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Marketing

You’ve had a tune up. Your staff are ready. Now it’s time to spread the word to the right people.

Do you have the highest ranking on TripAdvisor? Do you wish most guests knew about you?

Marketing doesn’t just mean setting up a great website and tweeting about it (though that’s important).

It’s also about speaking to your past customers, addressing any issues and telling them of the improvements you’ve made. You get feedback and the chance to offer them the opportunity to try out your new and improved place.

What happens when someone becomes a client?

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Initial assessment

We will visit your property, meet with you and any staff or volunteers. We will listen to your ideas and concerns so that we understand exactly what you want to achieve.

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Action Plan

Then we will provide an action plan highlighting your Unique Selling Point, your target market, and suggestions for how increase your occupancy and revenue.

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Pilot project

Together we test out what works on a small scale, then use the increased revenue to pay for further improvements.

How much does it cost?

Initial assessment

£free - 1,000
  • 2-3 day site visit with our hostel experts
  • We listen to you and your staff’s concerns and ideas
  • We evaluate the area’s tourism potential and make recommendations
Find funding

Action Plan

included
  • Included in the initial visit
  • Report with recommendations to improve occupancy, revenue and profits
  • Marketing tips
  • Pilot project proposal

Pilot project

£9-16,000
  • Includes a Hostel Refresh of some of your rooms
  • Staff Training and
  • targeted Marketing
  • You invest a minimum of funds with a maximum return. Then use the funds you’ve raised to pay for improving the rest of your property.
Find funding

Need some free advice?

Free, no obligation 30 minute session to discuss your project.

Get in touch

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